Sweeney Communications

Terms and Conditions

Use of the Sweeney Communications websites – www.sweeneycomms.com and www.commsabilities.com - is governed by these terms and conditions. If a user does not accept these terms and conditions they should exit the Sweeney Communications websites immediately. Specific attention is also drawn to the notice concerning copyright and the privacy statement.

Sweeney Communications Limited may at any time revise these terms and conditions without notice. It is up to the user to regularly review the terms and conditions in case there are any changes. Continued use of the Sweeney Communications and CommsAbilities websites after a change has been made is to be treated as acceptance of that change by the user.

Contacting Us

For all customer service enquiries or returns please contact us as follows:
Telephone: +44 (0)20 8771 4050
Email: info@sweeneycomms.com
Postal address for enquiries:
Sweeney Communications Limited
17 Springfield Road
Thornton Heath
Surrey CR7 8DZ
United Kingdom


Sweeney Communications Ltd works hard to ensure that information on these websites is up-to-date and accurate and that applications function correctly. This will not always be possible so the following disclaimers apply:
These websites are provided "as is" without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, compatibility, non-infringement, accuracy and security. Sweeney Communications Limited does not guarantee or represent that the content and/or facilities available or accessible via these websites will always be accurate, complete or current, or that access to the website will be uninterrupted.
Sweeney Communications Limited expressly disclaims all liability for any direct, indirect or consequential loss or damage occasioned from the use or inability to use these websites, whether directly or indirectly resulting from inaccuracies, defects, viruses, errors - whether typographical or otherwise, omissions, out of date information or otherwise.

Accessing these websites and the downloading of material from it is done entirely at the user's own risk. The user, and not Sweeney Communications Limited, will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if Sweeney Communications Limited has been advised of the possibility of such damage.


These websites may contain links to other websites over which Sweeney Communications Limited has no control. Such links are supplied solely for the convenience of users. Sweeney Communications Limited is not responsible for the contents or reliability of the linked websites and does not necessarily endorse the views expressed within them or the organisation or persons providing them in any way. Sweeney Communications Limited does not guarantee that these links will work all of the time and it has no control over the availability of the linked pages.
Providers of other websites may place text-based links to pages on the Sweeney Communications and CommsAbilities websites without seeking prior permission. However such links must not open Sweeney Communications or CommsAbilities website pages into frames within another website. Pages from the Sweeney Communications Limited websites must be loaded into the user's entire browser window. The Sweeney Communications logo must not be used for promotional or linking purposes unless prior approval in writing has been given. Please contact owner Jo Ann Sweeney at info@sweeneycomms.com for further details on obtaining such approval.


These terms and conditions will be governed and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over disputes between a user and Sweeney Communications Limited arising out of the access or use of these websites. Omission by Sweeney Communications Limited to exercise any right under these terms and conditions will not constitute a waiver of such right unless expressly stated by the company in writing.


Unless expressly stated the copyright and other intellectual property rights (such as, design rights, trademarks, patents etc.) in any material provided on these websites remains the property of Sweeney Communications Limited.
Material on these websites including text and images, may not be printed, copied, reproduced, republished, downloaded, posted, displayed, modified, reused, broadcast, or transmitted in any way, except for the user's own personal non-commercial use.
Permission for any other type of use must be obtained from the owner Jo Ann Sweeney at info@sweeneycomms.com

Online Shopping

These terms and conditions apply our ecommerce site CommsAbilities www.commsabilities.com .

How to Order

All orders for products from CommsAbilities must be placed using the shopping basket facility provided on the website. When you submit your order, you are offering to purchase products from us at the prices indicated on this website.

To make your order you will be directed to a secure website operated by our provider of on-line payment facilities where you can enter your payment information.
Once you have entered your payment information and your payment has been confirmed, you will be directed to a final confirmation screen displaying the details relating to your order.

We will acknowledge receipt and acceptance of your order by email. The contract between us is not formed until we confirm that we have accepted your order.
If you discover you have made a mistake with your order please contact us immediately.


The prices indicated on our website exclude VAT in the UK which may be payable in respect of UK residents.

It is your responsibility to ensure that the payment details you enter on the website are correct and complete. Sweeney Communications Limited will not be responsible for supplying products if the details you submit when making your order are incorrect or incomplete.

No payment will be deemed to have been made until we have cleared funds and we will not accept your order or dispatch the products until we receive payment in full.

Postage and Delivery

We aim to despatch your order within seven working days of receiving it, but we cannot give an exact delivery date. We will arrange for delivery of the products either by post or by courier depending on the products purchased. Please refer to the delivery details on the website for further information and our delivery charges.
Please allow up to 28 days for delivery. If you've not received the products you ordered within 28 days please let us know as soon as possible. You may cancel the order and we will refund any money paid by you if we have not delivered your products within 28 days.

The products will be delivered to the address of the holder of the credit or debit card used to make the purchase, or a different address if specified by you when making your order. If you order more than one product in a single order then they may be despatched separately and arrive with you at different times.

Pricing and Product Availability

The prices on this website are checked regularly to ensure they are accurate and up-to-date. However, if we find they have changed when we receive your order we will contact you and ask if you wish to proceed.
We do our best to ensure that all products shown on our website are available to order. If however any product you order is out of stock or unavailable we will endeavour to contact you to arrange a refund or alternative delivery date. In addition, if the products that you have ordered are no longer available, we may offer you substituted goods of a similar nature and quality. Again, in this case, we will contact you and ask if you wish to proceed.

Returns Policy

You should inspect the products when you receive them for defects or damage. If you find a defect or damage you must tell us as soon as possible and we will arrange for their return. If the products are found to be damaged prior to delivery to you, or defective, we will, at our option, replace the product, or if refund the price paid by you.

In addition to your right to return defective or damaged products, if for any reason you are unhappy with your purchase you can return it to us in its original condition at any time within 30 days of the date you received the product and we will issue a full refund of the price you paid for the product.

Please send all returns with a covering letter stating your order reference number and accompanied by the original delivery note to:

Sweeney Communications Limited
17 Springfield Road
Thornton Heath
Surrey CR7 8DZ
United Kingdom
We recommend that you return goods by recorded delivery. All refunds will be made to the Paypal account or card that you originally used for the purchase.

Nothing in these terms and conditions affects any other legal rights you may have to reject or return products.

Overseas Orders

When ordering goods from this website for delivery overseas you may be subject to import requirements, duties and taxes. Any import charges must be borne by you - we have no control over these charges and cannot predict what they may be. Customs policies vary from country to country, so you should contact your local customs office for further information of any relevant charges.

You are responsible for complying with all laws and regulations of the country in which you are importing the goods. Please be aware that cross-border deliveries may be subject to opening and inspection by customs authorities and delivery times can be affected due to packages being inspected by customs.

Other Information

We may modify this website at any time, for instance to comply with changes in the law or to add new features.

We reserve the right to withdraw, suspend or discontinue any functionality or feature on this website at any time.

We advise you to keep a copy of these terms and conditions and your order details for your future reference.

Any notices we send to you will be sent to the most recent email address or postal address you provide to us.

If any disputes arise between you and us in relation to this website or your order(s) and you want to take court proceedings, you must do so in the courts of England and Wales.
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